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Please tell us what we can do to make Featurebase the best product for you.

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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I want a specific notification setting for when a new ticket is created by a user.Currently, I get notifications for feedback but not specifically for new support tickets, and it would be helpful to have a clear toggle for this event to ensure no new incoming support requests are missed.

Featurebase

Notification option for 'Ticket created by user'

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