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Hey {name|there}! 👋

Support inbox does not pick up ‘reply-to’ emails correctly at the moment. We get emails from <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:noreply@shopify.com">noreply@shopify.com</a>, and the email has the reply-to address of the customer who opened the ticket from Shopify’s portal. It does not work; I have to change it manually.

Featurebase

Automatically understand no-reply and reply-to emails

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