We need to trigger in-app capabilities from the support module and would need something like a callback card to do so. For example, we want to add a “Report an issue” card that when clicked will start the Sentry feedback process so that we get a recording, logs, etc. (We’d then create the Featurebase via API.)
The setting could simply ask for a callback name, then the widget would fire an event that passes that name so that the app can handle the custom logic.
I believe this could be a relatively simple addition that makes this more powerful and extensible.
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In Review
Support platform
9 months ago

Alex Z
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In Review
Support platform
9 months ago

Alex Z
Get notified by email when there are changes.