Customizable Email Footer with Agent Details and Company Information

I want to be able to fully customize the email footer of outgoing emails to include specific agent details such as their full name, job title (e.g., Customer Service Agent), a personal picture, and detailed company contact information like a phone number and working hours.

Currently, the footer displays generic information like "Jason (PT) Private Tabs", and I need it to reflect a more professional and detailed signature, for example:

"Jason B Customer Service Agent Private Tabs 123-123-1234 (Call or Text) Monday - Friday 8AM to 5PM Central".

This is important for branding, providing clear contact information, and distinguishing support agents.

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Support platform

Date

3 months ago

Author

Jason B (PT)

Subscribe to post

Get notified by email when there are changes.