Native SMS/Text Support Integration

I want to be able to offer text support so customers can use their phones to text into the platform. I also need the ability to route these incoming SMS messages to my 3rd party response engine and feed the answers back into the conversation, similar to how I can with the messenger widget.
Post type
πŸ”— Integration
What part of support platform?

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Status

Already exists

Board

Support platform

Tags

Support channels

Date

13 days ago

Author

Lucas

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