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Follow the development progress of our Support platform:

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Follow the development progress of our Requests &amp; Insights product:

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Outbound

Follow the development of our integrations:

Integrations

Example tag

🔍 Quality review [Poor]

🔍 Quality review [Good]

plan upgrade request

exclude_csat

fibi incorrect

for kateryna to review

feedback to update

feedback after update

stale_request_review

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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

Allow inbound emails from organization members/admins to be treated as customer support tickets with full reply and commenting capabilities, rather than routing them as internal teammates without customer participants.

Featurebase

Support tickets created via inbound emails from admin accounts

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