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Follow the development progress of our Support platform:

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Feedback module

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🔍 Quality review [Poor]

🔍 Quality review [Good]

Please tell us what we can do to make Featurebase the best product for you.

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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

Allow inbound emails from organization members/admins to be treated as customer support tickets with full reply and commenting capabilities, rather than routing them as internal teammates without customer participants.

Featurebase

Support tickets created via inbound emails from admin accounts

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