April 25th 2024

New

Improved

Fixed

Featurebase assistant, changelog segmentation rework, SDK identify improvements & much more

Our Featurebase AI assistant is now in beta to instantly answer any questions you have about Featurebase from the bottom-right corner of the app.

It uses information about your organization to tailor responses and help you resolve issues based on your specific setup/settings.

The bot knows its limits and forwards the chat to us if it lacks the knowledge or is unable to help.


Changelog segmentation rework

The changelog segmentation functionality has received a full rework to help you effortlessly send updates to different user groups. It works based on the same segments you have for posts and surveys.


Infrastructure improvements

Our usage has grown a lot recently, so we've made huge upgrades to our infrastructure to offer much better performance at peak times.

In addition, we've introduced more redundancy to avoid annoying downtimes caused by single points of failure.


SDK identify improvements

We've rewritten the SDK identify functionality to smartly forward the authentication state to all widgets.

This is automatically enabled if you already use the widgets combined with the identify functionality.


Public user profiles & inbox

Users can now see all of their activity (posts, comments, upvotes) under their profile.

To view profiles, users can click on their profile picture and select 'My profile'.

Moreover, users now have a notification center to catch up with unviewed messages if they missed them in an email.


Many bug fixes and minor improvements

  • Fixed bug with views sometimes restoring as "Pending posts" when the option wasn't enabled

  • Fixed emoji capturing for the feedback widget and made it wait when submitting screenshots and submitting at the same time

  • Added ability to query, update, create & delete comments from the API

  • Changelog tag colors can now be changed

  • + many minor things

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