HubSpot integration, survey translations, commenting on behalf of users, and more

We are super excited to bring you the long-waited Hubspot integration together with many quality-of-life updates!

HubSpot integration 🔥

The Featurebase ↔ HubSpot integration connects your support, product, and sales teams, making customer feedback easier to track and act on.

Support teams can send feedback from HubSpot live chats to Featurebase, track how many users have requested a feature, and automatically keep them updated on the status.
Product teams can see the Opportunity Value of posts linked to HubSpot deals, helping them prioritize the most valuable features.
Sales teams can see customers’ requests & feedback right in HubSpot, helping them close deals faster.

Learn more from the docs →

All HubSpot integration features are included in the Business Plan, except for linking deals to posts, which is only available as an add-on on the Enterprise Plan. To enable this feature, contact us via live chat or email at support@featurebase.app for a quote.

Multilingual surveys 🚩

You can now easily create multilingual surveys in Featurebase by adding translations straight from the UI.

The surveys will automatically default to the users’ language based on their browser’s language settings.

Available starting from the Business Plan.

Commenting on behalf of others 💬

You can now also add comments on behalf of users by clicking ⋅⋅⋅ in the bottom right corner of the comment box.

Other quality-of-life updates 🤏

Hide the article’s author & date in the Help Center
Fixed filtering by status & boards in the roadmap module
Fixed a table rendering error in changelog emails

And that’s it for this changelog. Stay tuned for future updates, and, as always, leave us feedback! 💫