AI feedback prioritization helper

It would be great if we could get AI to automatically suggest you features that have high impact. It could also have prompting so the suggestions would align with the company's goals. Could use the following data to suggest posts: Upvoter count Importance votes Comments Upvoter and requester monetary value etc

Bruno from Featurebase 8 days ago

💡 Feature Request

Help Center Statistics 📈

It would be super helpful if the Help Center had statistics. For starters, more crucial stuff like: Nr of views for certain articles @Help Center reactions 😃😐😞 (once we have them) Last updated And later keyword tracking, as shown on the lower 2 tabs of the screenshot.

Markus Palm About 1 month ago

💡 Feature Request

Email surveys

Add the ability to send out an email for the survey to all targeted users.

Bruno from Featurebase 28 days ago

💡 Feature Request

Update Discord Notification Webhook integration to support moderation.

Currently, we utilize the Discord notification webhook to inform our users about new feature requests. However, some of these requests are more akin to technical issues specific to certain users rather than general feature ideas. To manage this, we use the moderation tool on our board. It would be amazing to extend this functionality to the Discord notification webhook as well. Specifically, we wish to share only approved posts with our Discord community, rather than every post that is created. I haven't found an option to adjust the webhook settings for this purpose.

Lina Pickhardt About 2 months ago

1

💡 Feature Request

Better UI/UX for manually adding someone to a post

If I am manually adding someone to a post it would be great to have an identifier next to their name. The most common use case is when I am adding 7 or 8 people from the same team to a post. It adds a couple of clicks if I accidentally try to add someone who has already been added to the post.

David Watson 3 days ago

💡 Feature Request

Link in email notification should go to custom domain

I wish that this URL is using my custom domain, because every time my customer tries to open the comment now, they're prompted to login again

David Boya 4 days ago

💡 Feature Request

Help Center reactions 😃😐😞

Let users react to articles to understand if they helped them or not. Otherwise, there’s no telling what the outcome was, especially since we don’t offer a chat function right now.

Markus Palm About 1 month ago

💡 Feature Request

Private Help Center

Is it currently possible to make the Help Center non public, and only visible to authenticated users?

mark About 1 month ago

5

💡 Feature Request

Changelog: Preview Email and Preview Post

It would be great to be able to send a test email and additional view a preview of how changelog will appear when published.

Brian Urso 22 days ago

1

💡 Feature Request

Adding a behavior to a NPS survey

How can i set up a behavior for a NPS survey. I want to choose how many times a NPS survey is shown to a customer, and after completing the survey, choosing how long is going to take for it to be shown again.

Support Rebill About 1 month ago

1

🤔 Question

Allow duplicating/copying existing surveys

Creating a new survey from start to finish every time is cumbersome, especially if it consists of multiple questions. I often just want to copy an existing one and edit it a bit. It would save me more than 7mins every time.

Markus Palm 15 days ago

💡 Feature Request

Support Chinese language

The external display page supports Chinese language

hanshuangli-dcg 15 days ago

💡 Feature Request

HubSpot activity integration

Create HubSpot activities when a customer/user has an interaction in Featurebase. This way the sales/customer success team has visibility of feature request submitted by the customer from within HubSpot.

Jose 2 days ago

🔗 Integrations

Shortcut integration

Allow creating stories in Shortcut.com from Featurebase just like ClickUp/Linear/Jira. Also sync the status of both: for example, when the linked story in Shortcut is completed, the complete the item in Featurebase.

Jose 2 days ago

🔗 Integrations

Ability to export help section content

It would be preferrable if we had the capability to export our help section content to maintain our own backup of this content.

trucorp 2 days ago

💡 Feature Request

Changelog Discord Integration

Would be glad if there was a option to post change log to designated discord webhook

Mr.N0BODY 3 days ago

🔗 Integrations

It should be possible to sort ideas/feedback by recently updated

My customers would like get an easy way to sort the ideas/feedback by recently updated. We’re getting plenty of feedback, and they’re having a hard time to keep up with what has been commented on and not.

David Boya 4 days ago

💡 Feature Request

Automatically generated "Related Articles" suggestions for the Help Center

It would be nice to be able to toggle on/off a “related articles“ section for the Help Center, which could be based on a nice algo. It would save some time from manually mentioning articles at the end of each.

Markus Palm 5 days ago

💡 Feature Request

Pick relative date for user segments

I'd like to create a survey for those who have been registered for at least two weeks. In the segment rules, I can only select a concrete date, not a relative date.

Tommy Giesbrecht 6 days ago

💡 Feature Request

Need to SELECT ALL ideas

Bulk update allow selecting individual items, but does not seem to allow SELECT ALL items. Would like to apply a filter, and then SELECT ALL visible items in the grid.

John Munkberg 7 days ago

💡 Feature Request

Views metrics

Can you add at number of posts metric in Views page that is immediately visible in page on screenshot? I would like to see some details about specific views that I create.

Ermin Hondo About 1 month ago

1

💡 Feature Request