View bounced email addresses from changelog posts
It would be great if we could see a list of all the email addresses where the changelog emails bounced, this way we can ensure that these emails are removed from the list of subscribers and we don’t repeat sending an email to a bounced email address in future posts. This would be beneficial to us (the end-user) and yourselves as this potentially could impact our email score and would save you (featurebase) in total emails sent.
Ben Adams 3 days ago
Feature Request
View bounced email addresses from changelog posts
It would be great if we could see a list of all the email addresses where the changelog emails bounced, this way we can ensure that these emails are removed from the list of subscribers and we don’t repeat sending an email to a bounced email address in future posts. This would be beneficial to us (the end-user) and yourselves as this potentially could impact our email score and would save you (featurebase) in total emails sent.
Ben Adams 3 days ago
Feature Request
Planned
Support custom themes for light mode
We already support very advanced custom themes for darker contrasts / dark mode. However, there’s no way to add a custom theme for lighter contrasts.
Markus from Featurebase 11 days ago
Feature Request
Planned
Support custom themes for light mode
We already support very advanced custom themes for darker contrasts / dark mode. However, there’s no way to add a custom theme for lighter contrasts.
Markus from Featurebase 11 days ago
Feature Request
Ability to rename "Latest changes" in changelog dropdown widget
Since changelogs are often used for other things than changes, people want to rename the “Latest changes” to something else:
Markus from Featurebase 1 day ago
Feature Request
Ability to rename "Latest changes" in changelog dropdown widget
Since changelogs are often used for other things than changes, people want to rename the “Latest changes” to something else:
Markus from Featurebase 1 day ago
Feature Request
Planned
Sorting rework
Users want two sorting directions (ascending and descending) for all options (e.g., upvotes, trending, date). For example, if the sorting option is ‘Upvotes,’ there should be two options: Descending: where it shows the most upvoted posts first Ascending: where it shows the least upvoted posts first. There should also be a Status sorting option. Also for roadmaps, it’s quite critical to have a manual sorting option. The options should be renamed as well for clarity: Upvotes Trending Upvoter revenue Posted date Due date Status Manual And ‘Pending’ should be a filter, not a sorting option. This type of sorting would open up so many new ways to slice and dice feedback. Many users have asked for ways to sort ‘oldest posts first’ for example, but can’t with the current system.
Markus from Featurebase About 2 months ago
Feature Request
Planned
Sorting rework
Users want two sorting directions (ascending and descending) for all options (e.g., upvotes, trending, date). For example, if the sorting option is ‘Upvotes,’ there should be two options: Descending: where it shows the most upvoted posts first Ascending: where it shows the least upvoted posts first. There should also be a Status sorting option. Also for roadmaps, it’s quite critical to have a manual sorting option. The options should be renamed as well for clarity: Upvotes Trending Upvoter revenue Posted date Due date Status Manual And ‘Pending’ should be a filter, not a sorting option. This type of sorting would open up so many new ways to slice and dice feedback. Many users have asked for ways to sort ‘oldest posts first’ for example, but can’t with the current system.
Markus from Featurebase About 2 months ago
Feature Request
General multi-page component for the Help Center
We already have a multi-code block for the Help Center. Would also be nice to have a general block with tabs for a more general use case like different OS:
Markus from Featurebase 2 days ago
Feature Request
General multi-page component for the Help Center
We already have a multi-code block for the Help Center. Would also be nice to have a general block with tabs for a more general use case like different OS:
Markus from Featurebase 2 days ago
Feature Request
Ability To Re-Order Saved Views
Overview Currently, views saved under Quick Filters > Views appear in the order they were created, with no way to manually reorder them. This can be problematic for teams that rely on a specific workflow or status pipeline, as it forces users to delete and recreate views just to achieve a desired sequence. Adding the ability to reorder saved views would improve usability and organization, ensuring a more structured and efficient workflow. Proposed Functionality 1) Drag-and-Drop Reordering • Users can click and drag views within the Quick Filters > Views section to rearrange them in their preferred order. • The updated order is saved automatically and persists across sessions. 2) Manual Ordering via Numbering or Sorting • Alternatively, an option to manually assign a numerical position to each view (e.g., “Move Up” / “Move Down” buttons) would allow for precise control. • A simple “Sort By” dropdown could also be introduced, allowing users to arrange views by: • Custom order (default) • Alphabetically (A-Z or Z-A) • Date created (Newest or Oldest first) 3) Default View Selection • Users can optionally set a default view that appears first when opening the Quick Filters menu. Benefits of This Feature ✅ Improves organization by allowing users to structure views logically. ✅ Enhances workflow efficiency, especially for teams managing status pipelines. ✅ Eliminates the need to delete and recreate views, saving time. ✅ Provides flexibility, allowing users to customize the view order to suit their needs.
AstroBob 24 days ago
Feature Request
Ability To Re-Order Saved Views
Overview Currently, views saved under Quick Filters > Views appear in the order they were created, with no way to manually reorder them. This can be problematic for teams that rely on a specific workflow or status pipeline, as it forces users to delete and recreate views just to achieve a desired sequence. Adding the ability to reorder saved views would improve usability and organization, ensuring a more structured and efficient workflow. Proposed Functionality 1) Drag-and-Drop Reordering • Users can click and drag views within the Quick Filters > Views section to rearrange them in their preferred order. • The updated order is saved automatically and persists across sessions. 2) Manual Ordering via Numbering or Sorting • Alternatively, an option to manually assign a numerical position to each view (e.g., “Move Up” / “Move Down” buttons) would allow for precise control. • A simple “Sort By” dropdown could also be introduced, allowing users to arrange views by: • Custom order (default) • Alphabetically (A-Z or Z-A) • Date created (Newest or Oldest first) 3) Default View Selection • Users can optionally set a default view that appears first when opening the Quick Filters menu. Benefits of This Feature ✅ Improves organization by allowing users to structure views logically. ✅ Enhances workflow efficiency, especially for teams managing status pipelines. ✅ Eliminates the need to delete and recreate views, saving time. ✅ Provides flexibility, allowing users to customize the view order to suit their needs.
AstroBob 24 days ago
Feature Request
Planned
'Company' tab in users module
There should be a company tab/view in the users module that shows just the companies. And under each companies card you would need to see the whole company’s: Employees Revenue Feedback, activity, posts, votes Domain etc. It should auto-detect employees by their email domain.
Markus from Featurebase About 1 month ago
Feature Request
Planned
'Company' tab in users module
There should be a company tab/view in the users module that shows just the companies. And under each companies card you would need to see the whole company’s: Employees Revenue Feedback, activity, posts, votes Domain etc. It should auto-detect employees by their email domain.
Markus from Featurebase About 1 month ago
Feature Request
Separate the "Show from website & widgets" option in Changelog
Release changelogs only via widget (don't add to changelog page): My team would like to post in the widget about more than just product updates. eg Marketing updates too eg - Acqusition Notification - Sales reach target Free/ Free Trial projects with 1:1 messages in consideration phase - Incentivise customers to review us (G2, Shopify etc) - Share our Referral Scheme with customers - Retention Notifications - CSMs reach their customers with 1:1 in-app messages (vs email) - Offer custom upsells - Share company updates/ Tidio news/ blogs - Share results (eg Lyro quality)
Isabelle Rucho 22 days ago
Feature Request
Separate the "Show from website & widgets" option in Changelog
Release changelogs only via widget (don't add to changelog page): My team would like to post in the widget about more than just product updates. eg Marketing updates too eg - Acqusition Notification - Sales reach target Free/ Free Trial projects with 1:1 messages in consideration phase - Incentivise customers to review us (G2, Shopify etc) - Share our Referral Scheme with customers - Retention Notifications - CSMs reach their customers with 1:1 in-app messages (vs email) - Offer custom upsells - Share company updates/ Tidio news/ blogs - Share results (eg Lyro quality)
Isabelle Rucho 22 days ago
Feature Request
Sync customer data to feedback through HubSpot
Would be great to be able to sync attributes to users through hubspot to avoid technical setup if not needed.
Markus from Featurebase 9 days ago
Integrations
Sync customer data to feedback through HubSpot
Would be great to be able to sync attributes to users through hubspot to avoid technical setup if not needed.
Markus from Featurebase 9 days ago
Integrations
Have a private org, but public Help Center (or other module)
It would be good to make the overall org privacy setting a bit more flexible or ‘per module’ basis. Especially, with Help Center and feedback portal it’s often the case that you may want to have private feedback community but a public help center.
Markus from Featurebase 11 days ago
Feature Request
Have a private org, but public Help Center (or other module)
It would be good to make the overall org privacy setting a bit more flexible or ‘per module’ basis. Especially, with Help Center and feedback portal it’s often the case that you may want to have private feedback community but a public help center.
Markus from Featurebase 11 days ago
Feature Request
Option to remove 'subscribe' button from Changelog page
We don’t want to send emails about updates to the change log and don’t want to set the wrong expectations for users that they’re going to get updates.
Sabine 11 days ago
Feature Request
Option to remove 'subscribe' button from Changelog page
We don’t want to send emails about updates to the change log and don’t want to set the wrong expectations for users that they’re going to get updates.
Sabine 11 days ago
Feature Request
ASAP
Don't include admin accounts in user segments by default
Don't include admin accounts in user segments by default
Markus from Featurebase 23 days ago
Bugs
ASAP
Don't include admin accounts in user segments by default
Don't include admin accounts in user segments by default
Markus from Featurebase 23 days ago
Bugs
Product/Onboarding Tour Widget
Would be nice with a widget for a simple product/onboarding tour for users that has signed in for the first time. This could be connected to parts/features in the UI and briefly explain them. It would be nice if this could also connect to the feedback module so users can leave feedback while going through the tour.
Magnus from myBruusgaard About 2 months ago
Feature Request
Product/Onboarding Tour Widget
Would be nice with a widget for a simple product/onboarding tour for users that has signed in for the first time. This could be connected to parts/features in the UI and briefly explain them. It would be nice if this could also connect to the feedback module so users can leave feedback while going through the tour.
Magnus from myBruusgaard About 2 months ago
Feature Request
Help Center AI Translations
Can we please get auto translations in for each language in the Help Center docs. I think AI is a the right spot to produce something that works most of the time. You already have the auto-translator, please make this work with the help center. https://help.featurebase.app/en/help/articles/2836412-feedback-portal-in-multiple-languages#qomq0e0fbmw Keeping a bunch of languages up to date is such as daunting task.
Kamal Aman 25 days ago
Feature Request
Help Center AI Translations
Can we please get auto translations in for each language in the Help Center docs. I think AI is a the right spot to produce something that works most of the time. You already have the auto-translator, please make this work with the help center. https://help.featurebase.app/en/help/articles/2836412-feedback-portal-in-multiple-languages#qomq0e0fbmw Keeping a bunch of languages up to date is such as daunting task.
Kamal Aman 25 days ago
Feature Request
Additional support & functionality to the Multi-Code block
Add additional supported languages i.e. HTML Allow replacing the block’s default title
Mustafa Jafar 2 days ago
Feature Request
Additional support & functionality to the Multi-Code block
Add additional supported languages i.e. HTML Allow replacing the block’s default title
Mustafa Jafar 2 days ago
Feature Request
Planned
Segmentation should show also all posts that are upvoted by segments
Currently, when filtering feedback using segments, it only shows posts that are created by these segments. However, most of the time, someone has already made the posts, and people from the segments simply upvoted them. So the user segment filter should also show (or at least have some sort of option to view) all posts that the segments have upvoted or commented on as well.
Markus from Featurebase 17 days ago
Feature Request
Planned
Segmentation should show also all posts that are upvoted by segments
Currently, when filtering feedback using segments, it only shows posts that are created by these segments. However, most of the time, someone has already made the posts, and people from the segments simply upvoted them. So the user segment filter should also show (or at least have some sort of option to view) all posts that the segments have upvoted or commented on as well.
Markus from Featurebase 17 days ago
Feature Request
Option to open links in a new tab in Help Center content
It’s not a good experience to send people away from your site so, users want to open all: internal links in the same tab external links in a new tab Ideally, you could choose with each link where they open up: Also very important to add the @'Open in new tab' option for Help Center nav items
Markus from Featurebase 17 days ago
Feature Request
Option to open links in a new tab in Help Center content
It’s not a good experience to send people away from your site so, users want to open all: internal links in the same tab external links in a new tab Ideally, you could choose with each link where they open up: Also very important to add the @'Open in new tab' option for Help Center nav items
Markus from Featurebase 17 days ago
Feature Request