Ability to make the inbox team-specific to make sure admins don't respond to the same requests. Currently, each admin has a different inbox status for general notifications.
Full request:
Hi there!
We have multiple admins working in our organization - but the inbox seems to be user-specific? Could we perhaps have a shared inbox option for replies to tickets actioned by other admins?
Thanks!
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In Review
π‘ Feature Request
About 2 months ago
Ally
Get notified by email when there are changes.
In Review
π‘ Feature Request
About 2 months ago
Ally
Get notified by email when there are changes.