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Journeys: Automated customer campaigns across every channel

Journeys lets you build onboarding flows, drip campaigns, and re-engagement sequences that adapt to what each customer does.

  • Every channel in one flow - emails, chats, banners, posts, surveys, and Product Tours

  • React to what customers do - branch on opens, clicks, replies, answers, and events

  • Test what works - A/B tests with a control group, and a goal for each journey

  • Change it safely - edit a draft while the live version keeps running

  • MCP support - effortlessly edit and build journeys at scale with your AI agent

Start from a template or build your own.

Journeys at Featurebase costs a fraction of what other campaign tools charge: up to 60% less. Migrate from your current tool with an AI agent in an afternoon.

Get started with Journeys →

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