a Help center article is missing
I tried to publish my article, named “Custom Channel”, and I removed all drafts afterwards. Today, I cannot find my article anymore.
Please advise.
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- 68097ad297a301c207158357
I tried to publish my article, named “Custom Channel”, and I removed all drafts afterwards. Today, I cannot find my article anymore.
Please advise.
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Comments2
Mar 9
PinnedHey @Ahmad Mhaish,
Thanks for reaching out about this.
It seems like there might be a misunderstanding about how drafts work.
The draft and the published article are actually the same item, just in different states.
When you delete the draft, it also deletes the published article itself.
Unfortunately, this means the article is gone.
Ahmad Mhaish
Mar 9
I see, I felt that when publishing, I should not have any more drafts there, because I created multiple ones first in a different collection. Maybe it’s something that should be improved.
Thank you a lot for your response.