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Ability to change name of emails

Requests & Insights

Emails are being sent from info@featurebase.app. This means the email shows as from "info". Can this be either set as the Organization Name OR an option in the email settings (next to logo upload) to set the name emails come from. This is not the address, but from the "from name".

Posted by Tim Spratt ·
Status: Completed4 comments

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Comments4

  • Bruno H

    Team•

    Mar 19, 2023

    Great suggestion, this has been released now.

    • Will (F&F Dev)

      •

      Mar 23, 2024

      hey @Bruno Hiis - I was looking for this in the settings but only saw a change the "Reply to" in the email customizations.

      I want to change the sender name - is that possible?

      • Bruno H

        Team•

        Mar 23, 2024

        Hey @Will (F&F Dev),

        This is actually a bug, the sender name should be automatically your organization name, but we recently changed our email-sending provider and forgot to apply this functionality. A fix should be live shortly that will change it with no changes needed from your end, thanks for pointing this out.

      • Bruno H

        Team•

        Mar 23, 2024

        And the fix should be live now @Will (F&F Dev)! :)