Skip to main content

AI moderation for comments on public posts

Requests & Insights

Automatically flag or hold destructive, spam or unhelpful comments on public feedback posts using AI (similar to the existing AI spam filtering for posts), so teams do not need a dedicated person moderating open comments.

Requested during a demo by Oomnitza (Ari Stowe, VP of Product): they plan to run an open customer portal and want protection against non constructive comments.

Posted by Ari Stowe ·
Status: Waiting on customer1 comment

Log in to comment and vote

Comments1

  • Ari Stowe

    •

    Oct 16

    Raised again on the 15 Oct 2026 Oomnitza demo: Ari flagged AI comment moderation as a gap. Oomnitza plans an open, white-labeled customer portal and wants non-constructive comments held or flagged automatically. Post moderation and spam filtering already fit their needs; comments are the missing piece.