AI-suggested post content from Zendesk ticket

When submitting a post to Featurebase from the Zendesk sidebar app, it would help if the integration could read the ticket content and suggest a title and summary for the new post, instead of the agent having to write it from scratch. Raised during an active trial migrating from Zendesk (iClassPro), where support agents will be submitting feature requests from Zendesk tickets at volume.

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Upvoters
Status

In Review

Board

Requests & Insights

Date

20 days ago

Author

Jarrod Biggins

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