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AI suggested replies

Offer some presets for replies like "Ask for more info", "Thank user", etc... and automatically generate a reply with AI based on that + post/comment content.

Status: Completed4 comments

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Comments4

  • Bruno H changed status to Completed
    Team•

    Jan 31, 2025

    Pinned

    Hey everyone,

    I'm excited to let you know that we've implemented the AI suggested replies feature! Now, the AI can generate text-first replies based on your prompt like "Ask for more info" or "Thank user," and it even suggests a status update—all while updating it automatically. You can interact using CMD + K on each post or the lightning icon in the text editor. Let me know how it works for you and if you have any feedback. It should be pretty epic!

    Looking forward to hearing your thoughts and feedback on it!

    Keep in mind this feature is only available for the Business plan. Will write a changelog for it later.

  • Bruno H changed status to In Progress
    Team•

    Jan 21, 2025

    Pinned

    Working on this now! Will probably have something ready in a few days.

  • Will (F&F Dev)

    •

    Oct 23, 2024

    We often also see users post very similar questions, so if you can do an embedding match on a similar question/answer pair and use that in the suggestion, it’d be really awesome.

    Another idea:

    • Stijn

      •

      Oct 25, 2024

      Could do this too with the Featurebase Discord bot, would be very helpful!