Allow Fibi Bot to Open Support Tickets in Salesforce or Zendesk

Currently, Fibi can log feedback or posts within Featurebase, but it can’t open support tickets directly in Salesforce or Zendesk.

Users would like Fibi to automatically create support tickets in those systems when customers report issues, enabling teams to centralize their support workflow in their primary helpdesk or CRM tool.

What AI feature?
Fibi AI

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Fibi AI Agent

Date

9 months ago

Author

Nathan Drezner

Subscribe to post

Get notified by email when there are changes.