Currently, Fibi can log feedback or posts within Featurebase, but it can’t open support tickets directly in Salesforce or Zendesk.
Users would like Fibi to automatically create support tickets in those systems when customers report issues, enabling teams to centralize their support workflow in their primary helpdesk or CRM tool.
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In Review
Support platform
5 months ago

Nathan Drezner
Get notified by email when there are changes.
In Review
Support platform
5 months ago

Nathan Drezner
Get notified by email when there are changes.