Let teams save survey answers directly into user attributes. This would be useful because survey responses often become targeting, routing, segmentation, and personalization data.
Each survey question should be configurable to “Store answer to a user attribute”. Teams can either choose an existing attribute or create a new one, and responses are then written to that user profile as people answer the survey.
Survey answers should not only live inside survey results. Teams often want to reuse that data elsewhere, for example:
Segmenting users based on survey answers
Triggering follow-up outbound messages
Routing conversations or tickets based on a response
Personalizing Messenger content
Filtering users in the dashboard
Syncing response data into other workflows later
