AI attribute autofill & detection

Introduce “Fibi Attributes” that automatically classify and tag every conversation with AI based on the rules you define.

Automatically fill in custom fields like product, priority, or issue type based on conversation content with AI to save time for human agents.

Post type
💡 New feature
What part of support platform?
Fibi AI Agent

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Upvoters
Status

Planned

Board

Support platform

Date

4 months ago

Author

Markus from Featurebase

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