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Use Fibi AI to automatically classify incoming conversations into defined <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://help.featurebase.app/en/articles/4910121-conversation-data-attributes-cvdas-in-the-inbox">attributes</a> - so you can route faster and act smarter. Automatically fill in custom fields like product, priority, or issue type based on conversation content with AI to save time for human agents.

Featurebase

AI conversation attribute categorization

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