Categories for an additional layer of organisation
Feedback boards may not be enough to organize feedback. Most of the time, teams need additional layers of organisation. While there are already tags in Featurebase, I think that having categories where users can categorise their posts into would be great.
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Comments4
Net-Twin.de
May 15, 2024
To be honest I was shocked that @Teddi was asking for such a basic feature like categories. I think that should be a standard for every system like Featurebase, at the end it is only a forum system with some special features.
Bruno H
May 15, 2024
Hey @Net-Twin.de,
Categories are called "Boards" in Featurebase. You can customize the boards to whatever you like.
Could you please bring an example of where tags aren't sufficient to further categorize the feedback in addition to boards? You can create both public and private tags and customize them to whatever you like.
Net-Twin.de
May 15, 2024
I now understand this a little better and I now see it as solved and absolutely sufficient. It wasn't immediately obvious to me - thanks for your information.
Bruno H
May 15, 2024
Awesome, no worries at all, we have quite a lot of people get confused about the boards so there are definitely things we can do from our end to make it clearer.