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Change default fibi message language

We have the “Greeting & Introduction” and “Default language” settings set to “Dutch” and it’s still starting the chat in english.

What AI feature?
Status: Completed4 comments

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Comments4

  • Bruno H changed status to Completed
    Team•

    Oct 29, 2025

    Pinned

    Hey everyone,

    This should finally be fixed! Apologies for the trouble with this. Please let me know if you're still seeing the chat start in English.

  • Engineering

    •

    Sep 26, 2025

    I get how this may feel like a very small and inconsequent thing, but this really makes the first experience of our customers with Fibi less polished and robotic. That sets a lower expectation on how to interact with Fibi and the quality of it’s responses

  • Disi

    •

    Aug 13, 2025

    Yes, the setting isn't working! Please fix it.

  • Roy van Empel

    •

    May 23, 2025

    This setting doesn’t work seem to do it: