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Change the links that are inserted when using @tags in posts and comments

Requests & Insights

Since we have a custom domain for Featurebase, it would be nice that links inserted with "@" tags take customers to that custom domain.

For example, instead of company .featurebase.app it should lead to feedback .company.app

This tagging feature is great btw. I love it.

Posted by Josip @ Rolla ·
Status: Awaiting clarification2 comments

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Comments2

  • Robi Rohumaa changed status to Awaiting clarification
    Team•

    Sep 29, 2023

    Hey @Josip @ Rolla

    I'd like some clarification about where exactly you want to see this.

    This is our current setup:

    • We use the custom domain in all of the notification emails.

    • We use the current domain you are on in the feedback portal for redirecting when hovering the mention.

    The reason we use the domain the user is currently on is to not break sessions. By redirecting someone from customer.featurebase.app to feedback.customer.com we lose the session cookie and the user would have to authenticate again.