Company logo fetch unable to reset

Following our initial integration, we identified an issue with company logo mapping.

Upon consulting the Featurebase support team, we were advised to set the website URL field to “-" if no URL is configured.

However, this workaround did not resolve the issue.

It appears Featurebase automatically detects and fetches company logos based on the user's email domain.

While this behaviour may be useful in some cases, it creates problems for our use case - our platform supports users from multiple organisations under a single client, meaning the auto-fetched logos are frequently incorrect and cause confusion for our support team.

Our suggestion:

Featurebase should provide a setting to disable automatic logo fetching, allowing businesses to opt out based on their specific needs.

We would prefer either no logo or a default Featurebase icon, rather than having logos assigned automatically without reliable accuracy.