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Custom Domain Setup: Cloudflare SSL Stalling / Error 1014

I am experiencing an issue when trying to use a custom domain for my Featurebase app. Despite DNS records appearing correct, the SSL status remains 'cname required' and I receive 'Error 1014 CNAME Cross-User Banned' from Cloudflare. It seems there might be a problem with the Cloudflare SSL stalling or another related issue preventing the custom domain from becoming active.
Post type
68097ad297a301c207158357
Status: Completed1 comment

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Comments1

  • Bruno H changed status to Completed
    Team•

    Oct 31, 2025

    Pinned

    Hey Tuấn,

    I just did a few refreshes from our end, and your custom domain should be working correctly now (no changes needed). Apologies for the trouble with that.