Customer health score

In the users module, we can proactively analyse conversations and feature requests from customers to determine stale/undelivered needs to show a score of customers that are likely to churn.

These can be reported at the top of the users module to let the team fix problems before customers leave.

Post type
πŸ’‘ New feature

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Upvoters
Status

In Review

Board

General

Date

9 months ago

Author

Bruno from Featurebase

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