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Enable users to edit their custom field answers

Requests & InsightsUser management

We would like end-users to be able to edit some of the submitted custom field answers. Then they dont have to reach out to us discussing what needs to change

Post type
💡 New feature
What part?
Feedback portal
Posted by Product team ·
4 comments

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Comments4

  • Markus Palm changed status to Already exists
    Team•

    Feb 17

    Pinned

    Hey, the custom fields are actually already editable for end users. Let me know if I’m misunderstanding something!

    • Product team

      •

      Feb 28

      @Markus from Featurebase
      Thanks! I tested this, but does not seem to work:

      1. I created a custom field, not internal
      2. I added a feature request
      3. Now the user cannot change this field

      BTW: If show field to everyone is not on then as I as a user cannot see the field. Meaning show to everyone is actually show to user.

      • Markus Palm

        Team•

        Mar 3

        Ah thanks for clarifying - I misunderstood the use case initially.

        So the idea is to enable users to edit their existing custom field answers, right? Got it.

        This is indeed not supported right now, and I haven’t heard this use case before, so we’ll leave this open to collect some more interest before we can prioritize this.

        Thanks for explaining! :)

        • Product team

          •

          Mar 3

          Thanks! @Markus from Featurebase
          The problem here can be solved other ways as well.

          Problem
          We have a lot of feature requests and struggle to see which is the most important from each enterprise client. One way of solving this could be to add an editable custom field where they add priority. However it could be a feature (i think it is requested in FB already): where client could sort their top 10 requests. We have a lot of enterprise clients so seeing how important a request is with votes is not that easy