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Embedded portal back navigation intermittently prompts sign-in (every second back press)

General

In the embedded web portal, navigating from the feedback module (default /) to the Help Center and then using the browser’s Back button alternates between working and showing a Sign in prompt - i.e., every second back navigation triggers an unexpected sign-in modal. Reported on macOS with Chrome.

Repro:

1. Navigate to embedded view with / as default route (feedback module)
2. Go to help center
3. Use browser's back button to go back to feedback module
4. I'm still signed in and in the feedback module
5. I go to the help center again
6. Use browser's back button to go back to feedback module
7. Sign in promp appears
Post type
68097ad297a301c207158357
Posted by Erik Kaljumäe ·
3 comments

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Comments3

  • Markus Palm

    Team•

    Feb 24

    Hey! Just a quick update from our side: this is a pretty big project to take on. We're going to gather a bit more interest in this before we can prioritize a fix. We'll keep you posted on any developments

    • Palabra Tech Team

      •

      Feb 24

      Thank you for your reply. Could you please explain some details about the issue behind it? The sign-in prompt does not always appear when the back button is pressed. Is there any way we could work around it in the meantime?

  • Palabra Tech Team

    •

    Feb 20

    Is there any update on this? The sign in prompt still appears every now and then.
    It is especially not ideal for us since we want to embed the help center into our embedded view and the help center does not include the navigation