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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

I have the Basic level of Fibi AI chat, and previously it always asked for the user’s email address when it was going to hand the conversation over to a human, but I’m no longer receiving that information. It stopped five days ago. What can I do?

Featurebase

Fibi AI chat stoped asking for the user’s email

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