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Stay awesome,{{admin.first_name}} from {{organization.displayName}}

Hey {name|there}! 👋

Fibi should answer customers by adressing the company in first person, instead of talking about Featurebase in third person, for example: <img data-width="100%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/685ad4253394f7bef1d70ebe/0197a2cc-0b8b-7d93-8a28-5404cf346c5a/b64u-Q2xlYW5TaG90IDIwMjUtMDYtMjQgYXQgMTkuMzUuNDEucG5n.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/685ad4253394f7bef1d70ebe/0197a2cc-0b8b-7d93-8a28-5404cf346c5a/b64u-Q2xlYW5TaG90IDIwMjUtMDYtMjQgYXQgMTkuMzUuNDEucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20261006T120000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20261006%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=43166bcbfec214c1b9d8e748b7da8912fa4270e54f4d5c6b940b28d5b4d7489c" data-featurebase-content-filename="CleanShot 2025-06-24 at 19.35.41.png"><img data-width="100%" data-align="left" data-featurebase-content-key="5febde12dc56d60012d47db6/post/685ad4253394f7bef1d70ebe/0197a2cc-92f8-712e-89bb-f0b1e068367f/b64u-Q2xlYW5TaG90IDIwMjUtMDYtMjQgYXQgMTkuMzYuMzAucG5n.png" src="https://5febde12dc56d60012d47db6.featurebase-attachments.com/c/post/685ad4253394f7bef1d70ebe/0197a2cc-92f8-712e-89bb-f0b1e068367f/b64u-Q2xlYW5TaG90IDIwMjUtMDYtMjQgYXQgMTkuMzYuMzAucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20261006T120000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20261006%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=2190c3673de85a40e9917ac62f3ddba5821585b6b91c99c03a380db873701b17" data-featurebase-content-filename="CleanShot 2025-06-24 at 19.36.30.png">

Fibi often talks in 3rd person

Markus Palm