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Fibi reply to email conversations

I’d like to have an option to enable Fibi responses also to incoming emails.

What AI feature?
Status: Completed3 comments

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Comments3

  • Markus Palm changed status to Completed
    Team•

    Oct 27, 2025

    Pinned

    Hey there!

    This is now possible with Workflows. Here’s a simple example of what this could look like:

    Read more: Email auto replies

  • Product team

    •

    Aug 22, 2025

    This would make us move from Crisp, which does this very nicely.

  • Lara Macarena Sastre

    •

    Aug 20, 2025

    It would help our teams goals to be able to enable Fibi on email tickets as well as the messenger.