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Incoming Email had 'Best Regards' cut off

Fibi AI Agent

Someone sent an email to my Featurebase inbox that had 'Best Regards' at the end.

When viewing the email in the inbox, 'Best Regards' was not visible - as it was seemingly cut off by the email parser

What AI feature?
Posted by Amr from Lunch Flow ·
2 comments

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Comments2

  • Amr from Lunch Flow

    •

    Jun 17, 2025

    Another issue: quoted text in the email message is removed. i.e.

    Email in my email client


    Email in FB inbox

    Much harder to read and follow.

    The raw email is appreciated, but it’s disruptive to have it in a new tab, would be great if it was simply a toggle in the message.

    • Erik Kaljumäe

      Team•

      Jun 17, 2025

      Hi @Amr from Lunchflow!

      Just letting you know, that now the raw email contents can be viewed, when hovering the envelope icon inside the chat bubble of an email and “View raw email” button will appear, that allows the display of raw version.

      This might alleviate the issue