Keep conversations with Featurebase support private within a workspace

When a workspace member contacts Featurebase support, other teammates with access to the workspace can currently view that conversation.

Please add a private conversation option for messages sent to Featurebase support. When selected, only the person who started the conversation and the Featurebase support team should be able to view it.

The sender should be able to share the conversation with workspace teammates later if needed.

This would let people safely contact Featurebase about sensitive topics such as billing, account access, commercial questions, or private product feedback.