Read and update Impact ratings and Value/Effort scores through the API and MCP. Include the importance, urgency, and frequency ratings used to assess customer demand.
Also allow changing whether an existing Request is internal or hidden from the Feedback Portal. This would let teams automate prioritization and control which Requests are shared with customers.
Also support publishing custom Request status updates through the API and MCP, with formatted text, links, and images. Allow sending an update when changing a Request's status or for its current status, with an option to notify Requesters. The message should appear as the same pinned, status-labelled update used in the dashboard and be included in the status-update notification.
Currently, the public API and MCP can change a status and send the default email, or create a regular comment, but cannot publish a custom status update. This prevents teams and AI agents from completing the full update workflow.
