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Offline support for the feedback widget and mobile app feedback

General

Field teams using a mobile or iPad app often have low or no connectivity. We want the in-app feedback widget (and support help entry point) to work offline: capture the report, screenshot and context locally, then upload and sync automatically once the device is back online. Native or embeddable support for iPad and mobile apps would also help, instead of relying on an iframe workaround.

Posted by Aaron Mosny ·
Status: Waiting on customer1 comment

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Comments1

  • Aaron Mosny

    •

    Oct 9

    Raised again on a demo call on 6 Oct 2026. Kaiizen field users work on iPads with low or no connectivity. They asked whether the widget works offline or inside native iPad apps. Their trial starts 13 Oct 2026.