Skip to main content

URL Trigger to open Feedback Widget / Modal - similar to Survey Widget trigger

Requests & Insights

I want to be able to open the feedback collection modal directly using a URL parameter (e.g., ?feedback=true or a specific URL parameter).

Currently, I have to use custom JavaScript to detect URL parameters and then call Featurebase("open_feedback_widget") programmatically.

This adds complexity and requires additional development work. This is important because: - It would allow me to link directly to the feedback form from emails, documentation, or other pages - It would simplify implementation without needing custom JavaScript - It would provide a more seamless user experience when directing users to submit feedback I would like native support for URL-based triggering of the feedback modal, similar to how other widgets can be controlled.

Another use case would be that this would enable to also add the URL to the messenger widget as an external URL since this is not possible today.

Post type
💡 New feature
What part?
Widget
Posted by Patrik B ·
1 comment

Log in to comment and vote

Comments1

  • Patrik B

    •

    Nov 12, 2025

    Since the summary is from Fibi,

    What we would like to do is allowing for “leave feedback” in the UI on certain places, and that would open the feedback modal where user just enters the feedback and closes to get right back.

    Another use case would be that this would enable to also add the URL to the messenger widget as an external URL since this is not possible today.