Option to disable Fibi AI’s duplicate check when creating a post

Allow admins to turn off the “looking for other posts” step when Fibi creates a feedback or bug report post.

This would reduce friction for private boards or workflows where users can only see their own feedback, making the process faster and more seamless.

Duplicate detection could still happen internally (e.g., via admin-side AI suggestions) or later manually without interrupting the user’s submission flow.

Post type
💡 New feature
What part of support platform?
Fibi AI Agent

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

Support platform

Date

4 months ago

Author

Patrik B

Subscribe to post

Get notified by email when there are changes.