Per-brand Fibi name and custom instructions

I want to be able to configure a unique name and specific custom instructions for the Fibi AI Agent for each individual brand in a multi-brand setup. Currently, these settings are global, but for a true multi-brand experience, Fibi should be able to have a different identity (name and personality) depending on which brand's Messenger or Help Center the customer is interacting with.
Post type
πŸ’‘ New feature
What part of support platform?
Fibi AI Agent

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Upvoters
Status

In Review

Board

Support platform

Date

3 days ago

Author

Arina

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