Persistent Featurebase SDK errors in logs despite functional Messenger widget

I am experiencing persistent errors in our logs related to the Featurebase SDK, specifically "WebSocket connection error: timeout" and "Failed to fetch messenger config: 500".

While users can access and use the Messenger widget without any apparent issues, these errors are frequently appearing in our Sentry logs, indicating an underlying problem that needs investigation.

Post type
πŸ› Bug

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

General

Date

About 1 month ago

Author

Bhargav Virupaakshi

Subscribe to post

Get notified by email when there are changes.