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Recurring Survey should be displayed until responded

It would be useful to have option to display Survey to the user until it has been answered, even when it was dismissed. Dismissal should hide the survey until the next match only.

Post type
✨ Other
What part of Outbound?
Status: Next2 comments

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Comments2

  • Rogelio

    •

    Oct 23

    +1 from us (Squadda). We run a beta-tester survey where completing all 8 questions earns testers a free year of our app, so every tester needs to be able to finish it. Right now a tester who closes or dismisses the survey midway is blocked permanently, and there is no way for us to reset that, even as the survey owner. Re-showing the survey until it is completed (or a limited number of reattempts after a dismissal, as suggested above) would solve this for us. Even a dashboard option to reset the dismissed status for a single person would already help. Thanks for moving this to Next up!

  • Andrew Schorr

    •

    Aug 11

    Slight derivative of the original request: The ability to set a number of reattempts on a survey following a dismissal would be super valuable. We know response rates would go up with even a single reattempt.