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Segmentation should show also all posts that are upvoted by segments

Requests & Insights

Currently, when filtering feedback using segments, it only shows posts that are created by these segments.

However, most of the time, someone has already made the posts, and people from the segments simply upvoted them.

So the user segment filter should also show (or at least have some sort of option to view) all posts that the segments have upvoted or commented on as well.

Posted by Markus Palm ·
Status: Completed6 comments

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Comments6

  • Markus Palm changed status to Planned
    Team•

    Mar 6, 2025

    Pinned

    Planning to fix it in April.

  • Patrick Schaal

    •

    May 21, 2025

    I can see that the filtering now considers upvotes. However, there seems to be a bug in the upvote display. The upvote count seems to be filtered as well, causing it to drop based on the filter. I need the upvote count to remain global as the general interest is not subject to filtering.

    Previous to selecting a segment in filter

    After selecting the filter

    • Bruno H

      Team•

      May 21, 2025

      Hey @Patrick Schaal, thanks for the feedback.

      The global count can still be seen when clicking on the post, however, some of our clients had explicitly mentioned the ability to see votes per segment, so hopefully the workaround works for now.

      • Patrick Schaal

        •

        May 21, 2025

        Even there it shows 1 on first glance. I have to go into the upvote list to see all 3. That means I have to always do that irrespective of knowing whether I find some. That hides the data too much and makes the work too tedious.

  • Markus Palm

    Team•

    Mar 5, 2025

    Hey Patrick,

    That’s definitely something that would be logical to fix and we’ll try to prioritize it.

    I’ll let you know about any updates.

  • Bruno H

    Team•

    Nov 19, 2024

    Hey @amit,

    The segment filter from the posts page currently gives you all posts where the segment was either an author of the post or a voter.

    We don’t yet have the option to get the number of votes by segment, but this would definitely be great to have in the future.

    Will look for some more interest in this idea before giving an eta on when it will be available.