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Separate email targeting from visibility targeting in Changelogs

Outbound
I want the ability to separate "visibility targeting" from "email targeting" for changelog posts. Currently, targeting a segment for a changelog post automatically sends emails to everyone in that segment (if auto-subscribe is on), which can lead to sending thousands of unwanted emails. I want to be able to target a specific segment for visibility on the website/widget while only sending emails to a specific subset (like manual subscribers) or having a separate targeting control for emails. This is important because not everyone in a segment wants to receive emails, and the current coupling has broken our workflow.
Post type
💡 New feature
What part of Outbound?
Posted by Luke Inderwick ·
1 comment

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Comments1

  • Markus Palm

    Team•

    Jan 9

    Thanks for the suggestion! Opened this up for voting.

    What we do for this is publish the changelog with the email segment, and then after publishing, change the segmentation to the other one.

    This way it uses the initial segment for sending out emails, and later the 2nd segment for actual visibility restriction on the widgets and changelog page.

    P.S. You can also configure the settings so that everyone is not automatically subscribed to your changelog in Settings → Changelog.