Right now, users only see the follow-up questions about importance, usage frequency, and urgency after they’ve submitted their feedback.
Many of our users miss these questions, which results in lower-quality insights.
Proposed flow:
Display the 3 questions directly in the feedback submission form.
If the user skips them, show the same questions immediately after submission as a fallback.
Benefit:
This ensures users don’t overlook the questions, leading to higher response rates and more reliable data for prioritization
