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Support for uploading and embedding videos directly

Featurebase currently supports embedding Loom, Descript, and Youtube videos. However, it does not support natively uploading videos.

Featurebase should support native video uploads and have its own video player.

Original post:

I came to the feedback board looking for the appropriate post to upvote, and encountered many related submissions:

I propose that all these posts (or at least all the “in review” posts here) be merged into a this post, and that that this post be set to “In Progress” in accordance with the dev note shared in the Video instead of image post.

This feature, as challenging as it probably is to implement, is personally my most-wanted feature as a developer seeking to communicate with my users, and as someone seeking to solicit more helpful bug reports from users as well.

Status: Completed14 comments

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Comments14

  • Bruno H changed status to Completed
    Team•

    Sep 7, 2024

    Pinned

    Native video upload support is now live! 🥳

    You can upload mp4 videos from any text input and they are also shown from notification emails.

    • Support Staff

      •

      Sep 7, 2024

      Got an error trying to upload a 133mb mp4.

      • Bruno H

        Team•

        Sep 8, 2024

        Hey, the limit should be around 80MB right now I believe.

  • Robi Rohumaa

    Team•

    Jul 12, 2024

    Hey @Luke M

    Thanks for the great post!

    I’ve merged most of what you suggested here, and we’ll use this post to share progress updates.

    • Luke M

      •

      Jul 12, 2024

      Perfect, thank you! Can’t wait!

  • Bruno H

    Team•

    Jan 13, 2024

    Hey @Siebrand Dijkstra,

    We will definitely support MP4 embeds and uploads in the future.

    For now, you could optimize the GIFs to make sure they are not too big, here's a tool for that.

    • Siebrand Dijkstra

      •

      Jan 13, 2024

      Hi Bruno,

      Can you please at least raise the upload limit from 5MB to 20MB? It is 2024.. 1TB storage costs pennies these days. It is a big releave doing that for us. I don't want to compress my gif (ehh gif? That format from 1987?) to unreadable levels. waiting for 3 months to get this constant number raized?

      • Bruno H

        Team•

        Jan 14, 2024

        Hey @Siebrand Dijkstra,

        I agree that the file limits were a bit conservative.

        It has now been increased to 20MB, however, proper MP4 support is a significantly larger task.

  • Siebrand Dijkstra

    •

    Jan 14, 2024

    Wooohooo Great!

    That helps me a lot!

    Can't you make an attachment of an mp4? We don't need it as an embedded player, though.

    • Bruno H

      Team•

      Jan 14, 2024

      Awesome! :)

      As of now, it isn't that easy to add, so we would rather release a full solution that includes an embedded player too.

  • Bruno H

    Team•

    Jul 11, 2024

    Hey @Masud Hossain,

    We already support Loom, Descript, and Youtube videos which can be super helpful for explaining features.

    Support for native video uploads is coming soon.

  • Bruno H changed status to In Progress
    Team•

    Sep 7, 2024

    Will be released in 24h

  • Toni Enriquez

    •

    Sep 10, 2024

    Support embeddings in content - how about this, do we have an update on this too?

    • Bruno H

      Team•

      Sep 11, 2024

      Hey @Toni Enriquez,

      Have not heard a wide need for it yet, but definitely something we will add in the future.