@Bruno from Featurebase Sorry to tag you, but I noticed you also wrote the Article on ClickUp Integration where you mention that Sync Direction is something you can setup in the setup, which it is not it seems :)
“Select the matching statuses, sync direction, and whether you want to notify users about that status change”
Hey Stefan, sorry about the confusion, the sync direction can not currently be changed for the Clickup integration.
Chris from Kato
•
Jan 30, 2025
We use Featurebase for logging feedback.
We use Jira to manage the dev tickets created in response to the feedback.
We use Clickup as our project management tool, where we list all the feedback we have received from customers, along with other tasks we have to complete.
We need the status field to update in ClickUp as it changes in Featurebase so we can report to our customers what stage it is in.
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Stefan Krulj
Feb 23
@Bruno from Featurebase
Sorry to tag you, but I noticed you also wrote the Article on ClickUp Integration where you mention that Sync Direction is something you can setup in the setup, which it is not it seems :)
“Select the matching statuses, sync direction, and whether you want to notify users about that status change”
https://help.featurebase.app/en/articles/8071959-clickup-integration
Bruno H
Feb 23
Hey Stefan, sorry about the confusion, the sync direction can not currently be changed for the Clickup integration.
Chris from Kato
Jan 30, 2025
We use Featurebase for logging feedback.
We use Jira to manage the dev tickets created in response to the feedback.
We use Clickup as our project management tool, where we list all the feedback we have received from customers, along with other tasks we have to complete.
We need the status field to update in ClickUp as it changes in Featurebase so we can report to our customers what stage it is in.