Environment:
API Endpoint: https://do.featurebase.app/v2/posts
Method: GET /v2/posts
Sample Size: 1000+ tickets analyzed
Workspace: visszajelzes.drr.hu
Issue: The updatedAt field in the API response always returns the exact same timestamp as createdAt, even for tickets that have been modified, commented on, or had their status changed to "completed" or "canceled".
Evidence:
Analyzed 694 completed tickets
100% of them have createdAt === updatedAt
Example:
json
{ "status": { "type": "completed" }, "createdAt": "2026-01-26T14:34:40.848Z", "updatedAt": "2026-01-26T14:34:40.848Z" // Same timestamp! }Missing Fields: The API response does NOT include:
β completedAt - when ticket was marked as completed
β statusChangedAt - when status last changed
β closedAt - when ticket was closed
Impact:
Cannot calculate MTTR (Mean Time To Resolution)
Cannot track when tickets were actually closed
Cannot identify recently updated vs. recently created tickets
Request: Please either:
Fix updatedAt to reflect actual last modification time, OR
Add completedAt field for when status changed to completed/canceled, OR
Add statusChangedAt field for any status changes
Urgency: This blocks critical business metrics
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In Review
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About 1 month ago

csababodor
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In Review
Feedback & Roadmaps
About 1 month ago

csababodor
Get notified by email when there are changes.