updatedAt field always equals createdAt in API v2
Environment:
API Endpoint:
https://do.featurebase.app/v2/postsMethod:
GET /v2/postsSample Size: 1000+ tickets analyzed
Workspace: visszajelzes.drr.hu
Issue: The updatedAt field in the API response always returns the exact same timestamp as createdAt, even for tickets that have been modified, commented on, or had their status changed to "completed" or "canceled".
Evidence:
Analyzed 694 completed tickets
100% of them have
createdAt === updatedAtExample:
json
{ "status": { "type": "completed" }, "createdAt": "2026-01-26T14:34:40.848Z", "updatedAt": "2026-01-26T14:34:40.848Z" // Same timestamp! }Missing Fields: The API response does NOT include:
❌
completedAt- when ticket was marked as completed❌
statusChangedAt- when status last changed❌
closedAt- when ticket was closed
Impact:
Cannot calculate MTTR (Mean Time To Resolution)
Cannot track when tickets were actually closed
Cannot identify recently updated vs. recently created tickets
Request: Please either:
Fix
updatedAtto reflect actual last modification time, ORAdd
completedAtfield for when status changed to completed/canceled, ORAdd
statusChangedAtfield for any status changes
Urgency: This blocks critical business metrics
- Post type
- 68097ad297a301c207158357
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Comments1
csababodor
Mar 6
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