January 28th, 2026

New

Improved

Product suite

Better email subscription controls & scalable email usage

The new updates give you more control over who receives emails, how changelog emails scale as you grow, and a handful of smaller improvements across the platform.


Configure email preferences for each user

Configuring users email preferences from their profile in Featurebase.

You can now manage email notification preferences per end user, separately from their profile data. This makes it easier to reduce noise while still keeping users informed about what matters to them.

With this update, you can:

  • View and edit each user’s email subscription preferences from their profile

  • Opt users out of non-essential notifications without affecting critical ones

  • Let end users manage their own preferences from the public portal or the email footer

Learn more: Managing end-user notifications


Auto-subscribe users to changelog emails

Auto-subscribing users to changelog emails from settings.

You now have full control over how users are subscribed to changelog emails by default:

  • Automatically subscribe all users who interact with your Featurebase board

  • Disable auto-subscribe for fully manual control

  • Turn off changelog emails entirely and share updates only via the portal or in-app widgets

Learn more here: Subscribing users to changelogs


Scalable email usage pricing

Changelog emails now support usage-based pricing, so email volume can scale with your product and audience.

It includes 5,000 emails per month free, and you only pay for what you send beyond that. This removes the risk of hitting a hard cap as your user base grows.

Learn more here: Outbound emails pricing

Good to know:

  • Existing customers stay on their legacy limits, but can switch to usage-based pricing from Settings β†’ Changelog

  • New customers are automatically on the new usage-based format

  • Support and feedback-related emails remain free


Other