Copilot is here to help your team answer customers faster and stay consistent, directly inside your Featurebase Inbox.

Copilot uses your help center, past conversations, macros, and roadmap to generate accurate, context-aware answers while you reply.

You can use Copilot to:

• Summarize lengthy conversations

• Get instant AI replies based on full conversation context

• Ask internal questions about processes or past cases

• Onboard new teammates faster

Copilot works seamlessly with your existing content and improves as your documentation grows, helping you answer customers without constantly switching between different tabs to find information.

Learn more & get started: Copilot overview