Product Tours: Guide users through your product
Outbound just got more powerful! You can now create interactive Product Tours to help customers get started, discover new features, and complete tasks inside your product.
Build tours directly on your website or in your product. They run through your Messenger widget, so there's nothing extra to install.
Build without code - select elements, add tooltips, and guide customers across pages
Target the right customers - show tours automatically based on customer data and the page they visit
Share guidance when it is needed - send a tour link in a support reply, email, or Help Center article
See where customers stop - track views, completions, and progress through each step
Customize the appearance, personalize steps with {variables}, and add translations.
Product Tours are included on every paid plan, with 500 free outbound messages a month and low usage fees after that. No paid add-ons.