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Ability to prompt users to sign in with a Featurebase account within the messenger Widget

It would be great if we could prompt users to sign in with their Featurebase account directly within the messenger widget. This would help ensure messages is tied to a user profile and allow for better follow-up and engagement. I do know that there is automatic authentication, but I don’t really like that, so this would be preferable. I’m not using SSO

Post type
💡 New feature
What part of Help Desk?
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Comments1

  • TheAwesomeAJ

    •

    Aug 26, 2025

    Hi there. This post was made 2 months ago, and still is “In Review”