Activity Log for Tickets and Conversations (Who closed/changed status)

I want to be able to see an activity log or history for tickets and conversations that shows which teammate performed specific actions, such as closing a ticket or changing its status. This is important for accountability and tracking within our support team.
Post type💡 New feature
What part of Help Desk?Inbox

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Upvoters
Status

Already exists

Board

Helpdesk

Date

5 months ago

Author

Ashray Pujari

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